My partner was in hospital so I ordered a flower bunch, card and chocolates to be delivered next day. The following day I received an email and had to call them as they were unable to deliver my order for a further day, I then received an email that the product I ordered wasn't available in the area and instead delivered a different item that day. The website is not very professional and the company is based overseas. Although prices were good, service was lacking.
Store Representative
Hi Dylo,
Sorry to hear of the issues you ran in to. Just wanted to clarify that we do have an office and production facility based in Sydney. Regardless, our apologies about the trouble -- it's certainly a rare occurrence, but we're sorry all the same. We hope you'll give us a chance to make it up to you in the future!
The website is fine to use, however I would prefer to know the cost of shipping prior to reaching the end of the shopping cart purchase. I've used this site several times and the flowers are always high quality.
I have used bloomex on 2 occasions and the recipients have been delighted with their flowers - very fresh, beautiful arrangement. Easy to order and delivery was on time
I've used Bloomex twice now and been happy with the service. I bought flowers. Bloomex helpfully updated me on the status of the order. They are the best value on-line florist I could find.
looking for a late order of flowers for mothers day. this site one of few allowing orders at a late stage, am hoping flowers will arrived as promised on the day tomorrow. Site easy to use.
Store Representative
Thank you for your feedback karenneilsen! We hope your recipient enjoyed their gift! Sincerely, Bloomex
Last time I ordered flowers they were promptly delivered and lasted over a month. Whilst I prefer to see the flowers before they are delivered it isn't possible when the person is in another state however bloomex's flowers were lovely. The price is a bit high compared to my local flower shop along with the delivery cost but when its a gift its more about the quality and so far they've been good.
The on line process was smooth but unable to use the free shipping coupon which was given. Luckily was still able to get a $5 discount. Hope that the gift reaches on 12th Aug. as requested in time for the birthday.
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Sorry to hear of the issues you ran in to. Just wanted to clarify that we do have an office and production facility based in Sydney. Regardless, our apologies about the trouble -- it's certainly a rare occurrence, but we're sorry all the same.
We hope you'll give us a chance to make it up to you in the future!
Sincerely,
Bloomex Australia