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2.9 from 197 reviews
100 out of 197 reviewers would shop here again
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Bloomex
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197 Reviews from our Community

Overall Review Summary
24
9
21
72
Individual Review Summary
Service:
2.9
Shipping:
2.9
Pricing:
3.2
Warranty:
2.7
Date Posted:
Ordered On: 14/03/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
adamc24 would shop at Bloomex again.
Bloomex Australia Review
I ordered a dozen long stem roses and a Pink and Lavender bouquet for my wife's birthday on Friday.
SERVICE - My experience was good. I ordered online, received a confirmation and then a notice when the order was out for delivery.
SHIPPING - Arrived on the day specified.
PRICING - Far better than many others. Flowers are exorbitantly expensive around Australia and this company offers some of the lowest prices that I have seen.
All in all I was satisfied and would use them in the future.
I refuse to believe any positive reviews for Bloomex are genuine after all those fake ones. You are a scam company, everyone should avoid you. You deserve to go bankrupt. Have a nice day you unethical s**ms.

Jacquelinee posted on 25/03/2014
Store Representative
Hi Adam,
Thank you for your lovely review and for the details that you provided in your feedback. We appreciate your time as we are always trying to improve. We are so glad to read that you were pleased with service, delivery, pricing and your flowers! We hope to serve you again soon.
Best regards,
Bloomex

Bloomex.Australia posted on 4/12/2014

Date Posted:
Ordered On: 1/03/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
staceyf2014 would shop at Bloomex again.
Easy to Use, Nice Flowers
I set up an order for my good friend's birthday in mid-February for delivery at the beginning of March. Was nice to 'set it and forget it'. My friend was pleasantly surprised by the gesture and the flowers arrived on the right day... She messaged me some photos and they looked lovely. Great experience!!
I refuse to believe any positive reviews for Bloomex are genuine after all those fake ones. You are a scam company, everyone should avoid you. You deserve to go bankrupt. Have a nice day you unethical s**ms.

Jacquelinee posted on 25/03/2014
This is a scam, don't ever trust nor do business with bloomex!

jean posted on 26/03/2014
i also had a good experience, just because you were unhappy does not mean it applies to every order!!!

lillym43 posted on 28/03/2014
LOL @lillym43, you made an account yesterday. You have not reviewed a single store, what makes you think I will trust you? Pfft, also, these absolutely glowing 5-star reviews are written by those who have ONLY ever posted one review for Bloomex.

You are disgusting Bloomex.

I don't understand how people can be so unethical, will have to take action soon methinks.

I never have, never will shop with Bloomex. Highly discourage everyone from using them also.

Now take your defensive comments elsewhere.

Jacquelinee posted on 28/03/2014
I did file a complaint at the Office of Fair Trading... thats how bad my experience with them! Their customer service is slow and so rude too.

jean posted on 28/03/2014
lol... everyone who has posted bad comments only has one post too, whats that got to do with it. i really dont care, just got good service so im posting a nice comment. obsessed much?

lillym43 posted on 29/03/2014
Look, the major difference? THE 1-star reviewers have really long reviews, they got very specific with their problems and I can tell they are genuine people.
The 5-star reviewers are vague as hell.

You're probably from Bloomex haha.

Obsessed with finding out the truth? Ensuring fairness, raising awareness about unethical behaviour? Hell yeah.

A quick Google search reveals a plethora of 1-star reviews so from absolute 1-star to crazy glowing 5-star reviews is freaking crazy.

It's too much of a hit-and-miss, and I have so much faith in humanity -you guys really upset me. Stop wasting my time.

Good try.

Jacquelinee posted on 29/03/2014
And whilst you're here 'lillym43', why don't you make yourself helpful and write some honest reviews for stores you've shopped online at?

Jacquelinee posted on 29/03/2014
Comments are closed

Date Posted:
Ordered On: 2/04/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
ChrissyinMelbourne would shop at Bloomex again.
Great way to send flowers
I have used Bloomex on a number of occasions. Feedback from everyone who has received their flowers is that they look stunning, are beautifully presented and last for ages.
Just a quick heads up to anyone who reads this glowingly positive review and are interested in Bloomex, this company is highly UNRELIABLE. They receive many complaints and are an unethical business.

The Canadian Better Business Bureau (BBB) continues to give Bloomex its lowest possible rating, an "F".

Proceed at your own risk.

- Fellow consumer.

Jacquelinee posted on 4/04/2014
Store Representative
Hi Chrissy,
Thank you for taking the time to post your review (and braving the possible kickback from someone who has apparently never used Bloomex). We are glad to read that your found the flowers to be so fresh and beautiful! We make every effort to source the freshest flowers and our floral consultants take great pride in their arrangements. Thanks for letting us know your feedback and we look forward to serving you again soon!
Warm regards,
Bloomex

Bloomex.Australia posted on 4/12/2014

Date Posted:
Ordered On: 7/11/2014
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
geowag would shop at Bloomex again.
Bloomex
These people are easy to deal with, and they keep you informed from ordering to delivery. The prices are very affordable and they also send you specials on a regular basis. Very good customer service and have been dealing with them for a year and will continue doing so.
Store Representative
Thank you for the post! We are happy to read that you enjoyed your Bloomex experience. We look forward to serving you again soon!
Best regards,
Bloomex

Bloomex.Australia posted on 4/12/2014
Paid post

Disgruntled posted on 5/05/2015

Date Posted:
Ordered On: 31/10/2014
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
dahansen would shop at Bloomex again.
Always impressed
I was using a different florist for quite some time, but found that every time I ordered, their prices had gone up significantly. I started to feel that although I was a loyal customer, I was was being taken advantage of. That's when I decided to start shopping around for a different florist. Many other online florists offer the same generic products at hugely inflated prices, but when I came across Bloomex, the thing that struck me the most was that their prices were significantly lower than other online florists and they had some unique offerings. Although I still feel flowers in general are overpriced, at least Bloomex is among the cheapest online florists and every other aspect of their service has been without fault. I've now ordered from them at least five times and the order has always arrived on time and in excellent condition. I will definitely be purchasing from Bloomex again.
Store Representative
Hello,
Thanks so much for taking the time to post your review. We are delighted that you found Bloomex to provide low prices and a wide array of unique flowers and gifts. We do our best to source the best growers at the best prices. We are also glad that you found the service to be excellent and the delivery on time. We look forward to serving you again many times for whatever you need.
Thanks again for posting.
Best regards,
Bloomex Australia

Bloomex.Australia posted on 28/01/2015

Date Posted:
Ordered On: 22/01/2015
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
JessPickett would shop at Bloomex again.
Reliable, fast, beautiful and affordable!
I recently used Bloomex to deliver surprise flowers to a friend of mine. They arrived swiftly, in great condition and looked even more beautiful than the website photos. I came across Bloomex after my husband used them several times to send me flowers. Being both a sender and a receiver (and they ALWAYS arrived on time!) I am so genuinely thrilled with their service. It is a shame there are a few negative reviews, because between my husband and I we have ordered approximately 12 lots of flowers and never had any worries! Thanks Bloomex- keep up the good work :)
Store Representative
Hello Jess,
We are so glad that you had such a wonderful Bloomex experience! It's great to read that you had swift delivery, and beautiful flowers as we pride ourselves on both. Thank you so much for pointing out how often you use Bloomex, and for endorsing us so emphatically. We are thrilled that we are able to please you, as both sender and recipient. We thank you and your husband for your loyal patronage and look forward to many more years of service for you.
Thanks again for taking the time to give us such wonderful feedback.
Kind regards,
Bloomex Australia

Bloomex.Australia posted on 19/02/2015

Date Posted:
Ordered On: 11/03/2015
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
SleepyTurtle would shop at Bloomex again.
Excellent!
I ordered flowers online from Bloomex yesterday for my sister in-law. The process of ordering was super easy and their range was out of this world. My sister in-law just called to tell me the flowers arrived and they were beautiful. They were delivered exactly when they said they would be delivered. The customer service from Bloomex is excellent as well. Very happy.
Store Representative
Hello,
Thank you for taking the time to post your review. We are so glad that you enjoyed the easy order process and the excellent selection, and most especially that your sister-in-law was so happy with her beautiful flowers. It's also great to read that you were pleased with your delivery and excellent customer service. We look forward to serving you again soon!
Kind regards,
Bloomex Australia

Bloomex.Australia posted on 18/03/2015