Cheapest delivered flowers online for Australia. Company was first based in North America but now trades in Sydney.
Great bargains and very reliable delivery service. I even got a phone call to confirm that I wanted to leave the flowers at the door when it was hot outside (they were concerned of the flowers ability to stay fresh in the heat).
A simple request that I was prepared to pay for. Ordering flowers 3 days in advance for confirmed delivery on Valentines Day for which I trusted this company to fulfill my order. I ordered and paid the amount requested and sat and waited. No phone call from my partner all day, no update or warning from Bloomex. At 5pm my partner left work with no gift and very upset. Still nothing from Bloomex. Maybe I can contact their 'Customer Service' as they make great claims to deliver 'outstanding customer service', mind you they also claim to deliver 'on time' so as you can see, don't be fooled by their empty marketing claims. I'm sitting here 3 days after the special day having written a e-mail and left feedback for them on the 'live chat' service and, yes I guess consistency is their trade mark - Consistently bad customer service because I have not heard anything from them. Beware, they take your money, fail to deliver and then ignore you and hope you go away. Will never use them again and make sure that as many people as possible get to hear about their shocking service - great opportunity for me because I stand in front of up to 1200 people a week delivering key note speeches on this very subject - thank you Bloomex as long as companies like you exist you will keep people like me in work. Have a good look at yourselves and give your self some critical feedback otherwise you're only heading for one result
Store Representative
Dear Kevin, I'm very sorry to read that you weren't happy with your experience with Bloomex Australia. Please private message us your order number at our Facebook page (facebook.com/BloomexAustralia) so I can look into your case and attempt to rectify the situation. Sincerely, Bloomex Australia ^ JS
Store rep, the onus is on you to contact me!!! I have disputed the credit card payment and will get my money back - I advise all of your customers to do this if they are dissatisfied with your level of service - that would be most of them reading the reviews that I wish I had read before placing my order (anyone thinking of using Bloomex please google Bloomex reviews and complaints BEFORE you place your order. If you're serious about addressing my complaint please prove it and call me - mobile number (personal details removed). I'm tired of getting fobbed off with your standard corporate replies and no genuine customer service - you could start by calling me to discuss in person
PS I won't be holding my breath waiting for you to call!!!
There is a lot of choice in colour range, size and how I wish to have my flowers sent in.The best part is the price! Suits my budget.The recipients of my flowers are very pleased so that makes me happy.Purchasing online is much quicker.My initial orders over the phone in the past took too long...thanks
I made my order online checking that the same day delivery was available. It was confirmed a delivery time of between12-5pm. When nothing had arrived at 5pm I rang. Customer service very poor could barely speak English had no desire help with the problem. When I asked for a refund that was unable to done. Even though I said at this point I don't want them delivered the next day, the moment had passed it was too late. They delivered them anyway and then would not refund. Poor poor service. Never again they don't have same day delivery and they don't have customer service skills. They are a SCAM company and I wish I had read the reviews earlier I wouldn't have ordered. But never again. You might get my money once but not twice. BUYER BEWARE!!!!!
Store Representative
Hi Lily, We apologize for any disappointment or frustration that you experienced with your order. Not all of our products are available for same day in all areas and this is marked on the product pages. If an online order is placed anyway, we do our best to relay the delivery update as soon as possible. If the flowers are already prepared and in transit, they may arrive as planned. We do offer same day delivery but only in designated areas. Again, we apologize for any confusion this caused you. Best regards, Bloomex
Great flowers at a great price! Easy to order online with easy checkout service. Promo codes work everytime! I have purchased several times from Bloomex and have never had any issues. Large range of flowers and gifts.
I brought flowers for my close friend not to long ago and I regularly buy flowers for family and friends birthdays and I have not experienced any issues of yet. I have even joined as a platinum member and I have definitely got my value for money out of that with the free delivery for a year.
Easy to order and very lovely flower arrangement. Also purchased when there was a 50%off discount so very affordable. Ships anywhere. Very convenient. There is a delivery fee however
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Great bargains and very reliable delivery service. I even got a phone call to confirm that I wanted to leave the flowers at the door when it was hot outside (they were concerned of the flowers ability to stay fresh in the heat).
Great service.