Bloomex never delivered my flowers for order 01242984. And at no point contacted me to discuss this.
I have tried calling them and live chatting and haven't received any assistance.
I am absolutely disgusted in the service and company and looking at the reviews online, I am not the only one.
I demand a refund for the full amount I paid.
I am also contacting my bank in relation to getting my money back. And I will be taking this further legally if I do not get a response from Bloomex.
In the meantime, I am telling everyone I possibly can to not use Bloomex EVER.
All the poor people who kind heartedly wanted to send flowers to their loved ones and they never arrived and instead you just took our money and disappointed our families. Just appalling.
Oh and by the way, you should change your email address to weDONTcare
Store Representative
Hi Kirst23, Thank you for your feedback. We have reviewed your file, and it does look as though an error occurred during your order process, and we sincerely apologize for this. We communicated several times to you via email, offered you a redelivery with upgrade, which was refused, and then your order was refunded in full for the mistake. Our apologies that you feel you have had an appalling experience. We thank you for your feedback, and are constantly striving to improve our customer service. Sincerely, Bloomex
Similar experience with me. Though for extra $20 on top of original $60 order no 1254776 I got a pathetic day old day late bunch. Made my birthday that little more special.
"I spent hours searching for a good deal on a bathroom towel set when I discovered MyLayby , they require no deposit and you can pay at fre..." Read More
"I decided to return to Breeze Care after my first successful order in May. I needed to purchase another tube of Tooth Mousse, I was also g..." Read More
"I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fru..." Read More
"I shopped at Vitamin King for the first time as I needed a particular supplement that is quite expensive, they had the cheapest. The order..." Read More
"(Review Updated)
I ordered a purse and it never arrived. I lodged a refund request which was easy. It said Wish would take 2-3 days to re..." Read More
I have tried calling them and live chatting and haven't received any assistance.
I am absolutely disgusted in the service and company and looking at the reviews online, I am not the only one.
I demand a refund for the full amount I paid.
I am also contacting my bank in relation to getting my money back.
And I will be taking this further legally if I do not get a response from Bloomex.
In the meantime, I am telling everyone I possibly can to not use Bloomex EVER.
All the poor people who kind heartedly wanted to send flowers to their loved ones and they never arrived and instead you just took our money and disappointed our families. Just appalling.
Oh and by the way, you should change your email address to weDONTcare