I have used bloomex on 2 occasions and the recipients have been delighted with their flowers - very fresh, beautiful arrangement. Easy to order and delivery was on time
Easy to order and very lovely flower arrangement. Also purchased when there was a 50%off discount so very affordable. Ships anywhere. Very convenient. There is a delivery fee however
I brought flowers for my close friend not to long ago and I regularly buy flowers for family and friends birthdays and I have not experienced any issues of yet. I have even joined as a platinum member and I have definitely got my value for money out of that with the free delivery for a year.
Great flowers at a great price! Easy to order online with easy checkout service. Promo codes work everytime! I have purchased several times from Bloomex and have never had any issues. Large range of flowers and gifts.
This is the first time I ordered from bloomex and it will be my last time also. I ordered for my husbands 30th birthday. I even paid for a delivery fee of $14.95 which most of the other flower delivery do it for free. The flower has NEVER turned up!
I called their service number at the end of the day and a girl called Wendy answered the phone and said she can't tell me why the flower is NOT delivered. She will need to check and reply me by email or phone call by the next morning! What a piece of crap! Why would I want to know why my flower is not delivered on next day when the birthday is already over.
I requested refund or a callback within an hour, she refused and said she can't do anything.
At the end she hang up on me. This is absolutely the WORST experience I have ever from any service industry!
DO NOT ORDER FROM THEM!!! YOU WILL BE SO DISAPPOINTED!!!
This is my second order at Bloomex. Good service (same and next dat delivery) and very nice flowers. I'd recommend as well for the good pricing, not too expensive.
Good service with updating the customer with order status and tracking number etc.
Ordered sane day delivery, rang to confirm was told it was all good. Rang next day, still had not arrived. Rang third day, told they were delivered to wrong address (what you can't see a big hospital and the details i provide are correct, courier says not their problem but yours..???) told I would be refunded same day delivery and a new bunch delivered straight away. Day four still no flowers, was told a manager would call me on day three, waited, waited contacted again to be told manager must have gone home. They just lie to get you off their backs
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